We are so happy that people bought our first offer on Groupon...and that even more people bought our second offer. We like that people want to support our company, a small local business, all the while receiving an amazing deal.
That said, if you saw at the last minute (as several people did) that your Groupon expires today, please don't be mad at us because SEVERAL PEOPLE realized the same thing, came into the shop today, and WIPED US OUT!!!
We have a tiny kitchen--that said, we made several varieties of cookies, quiche, bars, loaf breads, and 4xs the amount of cupcakes that we do normally...all in ONE OVEN--like magic.
But it's not magic. It's human beings working tirelessly to supply the demand as best as we can. But we are not robots, and this is not a factory--and we think that is why most people come here. We make it fresh without preservatives and not until we get here in the morning. FRESH. Not six-days old. Respect that.
After purchasing his Groupon 9 months ago, I had one customer who called at 5:45pm today wanting to use his on the day it expires (we close at 6p.m. or whenever we sell out). With stank all over his voice once told that we'd sold out for the day, he said, "Well that's not a cool way to introduce people to your company!"
You know what's not cool, blaming us for your procrastination. That $%@#'s not cool.
Another "using my Groupon at the last minute" woman, once being told that she could not place a custom order for cookies tomorrow, but that we would love to honor her Groupon today for cookies next Wednesday (our next open day), said, "This is the most annoying company to work with!"
What's annoying is dealing with people who are suffering from a bad case of entitlement. That $%@#'s annoying.
So if you bought our lastest and probably last Groupon offer, please use it well before it expires. We are a small company with even smaller facilities & can only handle so much. If everyone waits until the last week/day, we are going to be wiped out. I know some people won't. Procrastination is hard to shake...but don't be mad at us.